Shipping policy
Shipping Policy
1. Processing Time
All orders are processed within 3–10 business days after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
Please note: During high-volume periods or holidays, processing times may take slightly longer.
2. Shipping Rates & Delivery Estimates
We currently ship to all countries within Europe and the United Kingdom.
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United Kingdom | 3–7 business days | £0 |
| European Union | 5–10 business days | €0 |
| Rest of Europe (non-EU) | 7–14 business days | €0 |
Free shipping on all orders over £75 / €85.
Delivery times may vary depending on your location and local customs processing.
3. Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your parcel through our shipping partner’s website.
4. Customs, Duties & Taxes
Orders shipped outside of the United Kingdom may be subject to import taxes and duties. These fees are the responsibility of the customer. We have no control over these charges and cannot predict their amount.
5. Lost or Damaged Packages
We are not responsible for packages that are lost or damaged in transit. If your order arrives damaged, please contact us immediately at [kolokaservinas@yahoo.com] with your order number and a photo of the item.
6. Incorrect Shipping Address
Please make sure all shipping information is correct before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
7. Contact
If you have any questions regarding shipping or delivery, please contact us at:
📧 [kolokaservinas@yahoo.com]
📦 [AVALANCHE EFFECT TEAM]